The Crown Christian Heritage Trust is committed to respecting the privacy and rights of all parties who interact with the ministry, including our donors. We deeply appreciate that you’ve trusted us with your personal information, and we are committed to treating it confidentially.This policy sets out how we will use and share the information that you give us. This policy describes your relationship with The Crown Christian Heritage Trust
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information for any other reason than as described here.
How to change your preferences
You can go to the 'Contact' tab on the menu bar to contact us to change your preferences at anytime, or directly notify our Data Protection Officer by completing the form below.
You can also use this form to opt in or out of different processing activities such as marketing, updates, newsletters, and event invitations. If you have provided consent, we may also conduct profiling on information we hold to show you relevant materials and events near you. You may use this form at any time to withdraw your consent for any of these activities.
We will do our best to honor your request within 20 days, and if we cannot, we will explain why. If you feel we have not honored your request, it is within your rights to contact a supervising authority.
Who we are and how to contact us
Crown Christian Heritage Trust is a trading name of Crown Christian Heritage Trust that is registered in England and is registered with the Information Commissioner’s Office under the Data Protection Act 1998. The data protection officer is: Jared Kleman. You can get in touch with us in any of the following ways:
Post: Crown Hall, Kidderminster Road Droitwich Spa, WR9 0LX
This policy relates to attenders, members, or participants of the Crown Christian Heritage Trust and it’s affiliated ministries. Processing of your data is required in order to offer you the services provided by the organization. This policy applies to individuals who have registered with Crown Christian Heritage Trust as a customer, user, administrator, or in any other capacity.
What this Policy Applies to
This section describes the lawful basis for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes (as a customer):
Our Policy Concerning Children
We appreciate the importance of taking additional measures to protect children’s privacy. Our services at the Crown Christian Heritage Trust are not directed to solicit the information from children under the age of 16. We do not knowingly collect any personal data from children or other individuals who are not legally able to use our services. If we learn that we have collected the personal information of a child under the age of 16, we will take steps to delete the information as soon as possible, unless we are legally obligated to retain such data. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact the Data Protection Officer.
We are a data controller. In relation to the information that you provide to us, we are legally responsible for how that information is handled. We will comply with the Data Protection Act 1998 and the GDPR (2018) in the way we use and share your personal data. Among other things, this means that we will only use your personal data:
Exercising Your Information Rights and Complaints
How we Operate
We operate in line with EU GDPR (May 2018) data protection guidelines. We are committed to maintaining your personal rights and allow all users to change or withdraw their opt-in options at anytime. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner’s Office.
Scope of Consent
Once you have given your data consent, you can amend or withdraw your information at anytime. We respect all user rights as defined in GDPR. If you wish to opt out, please contact the Data Protection Officer at any time or submit the form above.
How we Store and Process Your Data
Your account data will be collected, stored and processed in the UK only. Your data will be stored for [7 years] after your last recorded login attempt. In order to provide updates and offers that may be of interest to you we use recognised third parties to take payment, manage our company accounts and provide banking services. We will store transactions, payment and order data for up to 7 years or for as long as required by UK financial and company regulations. We will also use third party database managing software to facilitate our services to you. These third party services are software such as Breeze Church Management Systems, Google Drive, and other cloud-based data management services. These third parties may operate outside the EU.
Your data is not shared with any third parties other than as previously described under "How we store and process your date": We will also use third party database managing software to facilitate our services to you. These third party services are software such as breeze church management systems, Google drive, and other cloud based data management services. These third parties may operate outside the EU.
We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours. If you have any queries or concerns about your data usage please contact the Data Protection Officer.
Under the Data Protection Act, we are also permitted to share some information with third parties who use such data for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, debt collection and returning assets to you).